Outage in Cin7
Shopify - Shipping information not being updated
Resolved Minor
September 30, 2025 - Started 7 months ago
- Lasted 1 day
Incident Report
We are currently investigating this incident, and will keep you posted once we identify the issue.
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Latest Updates ( sorted recent to last )
INVESTIGATING
7 months ago - at 09/30/2025 07:43PM
We are currently investigating this incident, and will keep you posted once we identify the issue.
IDENTIFIED
7 months ago - at 10/01/2025 04:50AM
We have identified the issue that is causing the error below. Shopify update failed for xxxxxxx. Picking location(s) xxxxxxxxx, might not have enough stock or there is a mapping issue. This affects products xxxxxxxx We will be deploying a fix shortly. Thank you for bearing with us.
MONITORING
7 months ago - at 10/01/2025 06:42AM
We implemented a fix and are currently monitoring the result.
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