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Outage in Cin7

Ecommerce Orders not processing in Core

Resolved Major
November 08, 2026 - Started about 23 hours ago - Lasted about 1 hour

Incident Report

We are continuing to work on a fix for this incident.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 22 hours ago - at 11/08/2026 08:58PM

We are continuing to work on a fix for this incident.

MONITORING about 22 hours ago - at 11/08/2026 09:25PM

We implemented a fix and are currently monitoring the result.

INVESTIGATING about 23 hours ago - at 11/08/2026 08:16PM

We are investigating an issue in Cin7 Core where orders remain in Waiting to be processed and cannot be processed manually.

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