Outage in Cint

Cint Platform Incident: Data Delay for Supply Components

Resolved Minor
July 22, 2024 - Started 5 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are investigating an issue that has impacted the Cint Exchange Feed (formerly known as On-time Supply) product for Marketplace API Supply Partners and Supply Link product for Marketplace Link Supply Partners. Affected users of these components may experience data delays in propagation of surveys over these products.
Components affected
Cint Supply Link Cint Supply API (OTS) - Marketplace
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/23/2024 07:57AM

This incident has been resolved.

MONITORING 5 months ago - at 07/22/2024 01:11PM

A fix has been implemented and we are monitoring the results. The backend data of the services involved is slowly being processed as there is a data backlog currently from the issue and is expected to be fully processed in a few hours from now.

INVESTIGATING 5 months ago - at 07/22/2024 12:00PM

We are investigating an issue that has impacted the Cint Exchange Feed (formerly known as On-time Supply) product for Marketplace API Supply Partners and Supply Link product for Marketplace Link Supply Partners. Affected users of these components may experience data delays in propagation of surveys over these products.

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