Outage in Cint

Cint Platform Incident - Marketplace UI, Cint Exchange, API endpoints may show inaccurate complete/prescreen counts

Resolved Minor
October 28, 2024 - Started about 2 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently investigating a delay in the updating of some complete/prescreen counts on the quotas page of the Marketplace and Cint Exchange UI as well as in the relevant API endpoints that display quota counts. We will keep you posted with further updates.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2024 02:28AM

This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.

MONITORING about 2 months ago - at 10/29/2024 12:06AM

A fix has been implemented. To ensure the integrity of our services, we are monitoring the state of the impacted components. Once stability is confirmed we will consider this issue resolved.

IDENTIFIED about 2 months ago - at 10/28/2024 08:18PM

We are working on a fix for the issue and would be monitoring the results once it is implemented. We will be sharing further updates accordingly.

INVESTIGATING about 2 months ago - at 10/28/2024 05:09PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/28/2024 05:01PM

We are currently investigating a delay in the updating of some complete/prescreen counts on the quotas page of the Marketplace and Cint Exchange UI as well as in the relevant API endpoints that display quota counts. We will keep you posted with further updates.

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