Outage in Cint

Cint Platform Issue: Degraded Performance of Marketplace UI and Marketplace API

Resolved Minor
August 28, 2025 - Started 25 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing issues with our Marketplace UI and the corresponding Supply and Demand APIs. Users may intermittently encounter errors when accessing the Marketplace and performing various actions on the platform, such as checking project details, creating new surveys, cloning surveys, and adding qualifications. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We appreciate your patience and will provide updates as we have them.
Components affected
Cint Marketplace UI Cint Marketplace API Cint Supply Link Cint Marketplace Login
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 08/28/2025 03:13PM

This incident has been resolved.

MONITORING 25 days ago - at 08/28/2025 01:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 25 days ago - at 08/28/2025 01:18PM

We are experiencing issues with our Marketplace UI and the corresponding Supply and Demand APIs. Users may intermittently encounter errors when accessing the Marketplace and performing various actions on the platform, such as checking project details, creating new surveys, cloning surveys, and adding qualifications. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We appreciate your patience and will provide updates as we have them.

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