Outage in Cint

Cint Platform Issue: Marketplace UI & Cint Exchange

Resolved Minor
November 15, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports of errors in question searching in Reach (Bid Tool) and Profiling feature of Cint Exchange. Users of the components impacted may have issues with adding questions to a feasibility search or to a new Target Group in Cint Exchange.
Components affected
Cint Marketplace UI
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/15/2024 07:08PM

This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.

INVESTIGATING about 1 month ago - at 11/15/2024 05:58PM

We are investigating reports of errors in question searching in Reach (Bid Tool) and Profiling feature of Cint Exchange. Users of the components impacted may have issues with adding questions to a feasibility search or to a new Target Group in Cint Exchange.

Latest Cint outages

Cint Platform Incident: Degraded Performance Respondent Experience (Access and Access Pro) - 9 days ago
Cint Platform Issue: Marketplace Respondent Experience - about 2 months ago
Cint Platform Issue: Degraded Performance of Marketplace UI - about 2 months ago
Cint Platform Incident - Marketplace UI, Cint Exchange, API endpoints may show inaccurate complete/prescreen counts - about 2 months ago
Cint Platform Issue: Degraded Performance of Marketplace UI, Cint Exchange, Marketplace API, and Respondent Experience - about 2 months ago

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