Outage in Cint

Cint Platform Issue:

Resolved Major
October 20, 2025 - Started 3 months ago - Lasted 42 minutes
Official incident page

Incident Report

To ensure the integrity of our services, we are monitoring the state of the impacted components. Once stability is confirmed we will consider this issue resolved.
Components affected
Cint Supporting Infrastructure Cint Marketplace Login Cint Survey Router Cint Buyer API Cint Marketplace UI Cint Supply API (OTS) - Marketplace Cint Marketplace API Cint Supply Link Cint Respondent Experience - Marketplace

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/20/2025 10:52AM

The incident has been resolved. We will continue to monitor stability across all systems. If you encounter any issues, please contact our Support team immediately.

MONITORING 3 months ago - at 10/20/2025 10:19AM

We are currently experiencing a system-wide incident caused by an ongoing AWS global issue. The issue was identified and currently we are monitoring the fix implemented. As a result, access to our platform(Marketplace & Cint Exchange) may be fully or partially unavailable. You may encounter difficulties with logging in, sample traffic, navigation, or updating TGs/surveys. The issue was identified and currently we are monitoring the fix implemented. We will keep you updated with the progress on resolution.

MONITORING 3 months ago - at 10/20/2025 10:14AM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 10/20/2025 10:13AM

To ensure the integrity of our services, we are monitoring the state of the impacted components. Once stability is confirmed we will consider this issue resolved.

Latest Cint outages

Cint Platform Issue: Access Platform not Accessible - 2 months ago
Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience - 3 months ago
Cint Platform Issue: Impact Measurement - Brand Lift studies not Visualizing - 3 months ago
Cint Platform Issue: Degraded Performance(Marketplace & Cint Exchange) - 3 months ago
Cint Platform Issue: Degraded Performance of Marketplace UI and Marketplace API - 5 months ago

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