Outage in Ciptex

Segment - Delay for a subset of real-time computed traits, audiences, journeys

Resolved Minor
December 07, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

Segment is experiencing a delay in processing Engage real-time computed traits, audiences, and journeys created between July 19th 2023 and October 26th 2023. Segment engineers are working on identifying a solution. No data has been lost.
Components affected
Ciptex Twilio Segment
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/07/2023 11:56PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/07/2023 07:32PM

Segment has identified the issue and implemented a fix. Their processing pipeline is recovering and working through a backlog of data.

INVESTIGATING over 1 year ago - at 12/07/2023 06:33PM

Segment is experiencing a delay in processing Engage real-time computed traits, audiences, and journeys created between July 19th 2023 and October 26th 2023. Segment engineers are working on identifying a solution. No data has been lost.

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