Outage in Ciptex

Twilio Segment - Unify and Engage pipeline delay

Resolved Minor
April 17, 2024 - Started 11 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Twilio Segment is experiencing delays in processing data onto Unify profiles and Twilio Engage (US). The engineering team have identified and is looking at mitigating the underlying issue.
Components affected
Ciptex Twilio Segment
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 04/17/2024 10:15PM

This incident has been resolved.

MONITORING 11 months ago - at 04/17/2024 06:31PM

A fix has been implemented and Twilio Segment engineers are monitoring the results.

IDENTIFIED 11 months ago - at 04/17/2024 04:03PM

Twilio Segment is experiencing delays in processing data onto Unify profiles and Twilio Engage (US). The engineering team have identified and is looking at mitigating the underlying issue.

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