Outage in Ciptex

Twilio - API Requests to update voice calls throwing 5xx errors

Resolved Minor
November 03, 2024 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Twilio is observing incident related to API requests to update voice calls which is throwing intermittent 5xx errors. They are currently working with their engineering team to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Ciptex Twilio PSTN
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/03/2024 10:45AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 11/03/2024 04:38AM

Twilio is observing incident related to API requests to update voice calls which is throwing intermittent 5xx errors. They are currently working with their engineering team to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.

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