Outage in Ciptex
Twilio - WhatsApp messages are not delivered with error 63201
Resolved Minor
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Outage Details
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Components affected
Ciptex Twilio Messaging ChannelsLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/16/2025 06:53AM
We are no longer experiencing issues where Outbound whatsapp messages with media are not being delivered with error 63021.This incident has been resolved.
IDENTIFIED
3 months ago - at 03/16/2025 04:35AM
Twilio engineers have identified an issue where Outbound Whatsapp messages with media are not delivered with error 63021.This also affects users of conversations who are sending WhatsApp messages. We expect to provide another update as soon as more information becomes available.
INVESTIGATING
3 months ago - at 03/16/2025 04:30AM
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
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