Twilio - Call Failures from TIM Network Subscribers in Brazil to a subset of Twilio's Numbers

The issue affecting inbound calls to Twilio Brazil Phone Numbers has been resolved, and the service is functioning normally at this time.

Twilio have started seeing recovery for inbound calls to Twilio Brazil phone numbers. They will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Twilio still continue to observe call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. They are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Twilio are observing call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. They are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio monitoring systems have detected a potential issue with Inbound Calls to Twilio Brazil Phone Numbers. Their engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.