Twilio - Call Quality Issues From a Subset of Twilio's Numbers in the United Kingdom

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio are continuing to observe call quality issues from a subset of Twilio's Numbers in the United Kingdom. Twilio Engineers are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Twilio are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Twilio Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Twilio are observing call quality issues from a subset of Twilio's Numbers in the United Kingdom. Twilio Engineers are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.