Outage in Ciptex

Twilio - Dual Channel Conference Recording Failure in IE Region

Resolved Minor
November 17, 2025 - Started about 2 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Twilio is investigating a potential issue with dual channel conference recording failing in IE1 region. They expect to provide another update in 1 hours or as soon as more information becomes available

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 11/18/2025 12:18AM

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

INVESTIGATING about 2 hours ago - at 11/17/2025 11:35PM

We are continuing to investigate this issue.

INVESTIGATING about 2 hours ago - at 11/17/2025 11:31PM

Twilio is investigating a potential issue with dual channel conference recording failing in IE1 region. They expect to provide another update in 1 hours or as soon as more information becomes available

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