Outage in Ciptex
Twilio - On Call Engineers are Investigating a potential issue with Flex agent page
Resolved MinorIncident Report
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/09/2026 08:21PM
Twilio have fully investigated the Flex Agents delays or errors when fetching Interaction Participants, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
INVESTIGATING
2 days ago - at 03/09/2026 07:14PM
Twilio monitoring systems have detected a potential issue with Flex agent page. Their engineers have been alerted and are investigating. We will provide an update when we have more details.
INVESTIGATING
2 days ago - at 03/09/2026 07:11PM
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
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