Outage in Ciptex
Twilio - Twilio Voice has detected some customers in India receiving 480 for Outbound Calls
Minor
March 10, 2026 - Started about 23 hours ago
Official incident page
Official incident page
Incident Report
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Components affected
Ciptex Twilio PSTNNeed to monitor Ciptex outages?
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 7 hours ago - at 03/11/2026 07:11AM
Twilio have identified the issue with some customers in India receiving 480 for Outbound Calls. They are currently working with their carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
about 15 hours ago - at 03/10/2026 10:57PM
Twilio are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
about 19 hours ago - at 03/10/2026 06:19PM
Twilio monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Their engineers have been alerted and are investigating. We will provide an update in 4 hours or as soon as we have more information.
INVESTIGATING
about 23 hours ago - at 03/10/2026 03:09PM
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
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