Outage in Ciptex
Twilio - Issues with Status CallBack Webhooks for WhatsApp
Resolved MinorIncident Report
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Components affected
Ciptex Twilio Messaging ChannelsNeed to monitor Ciptex outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 03/16/2026 07:22PM
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
INVESTIGATING
about 21 hours ago - at 03/16/2026 06:05PM
Some customers may not be receiving the status of outbound messages on their Status Callback webhook for WhatsApp. Twilio engineers have been alerted and are investigation. We will post another update in 30 minutes.
INVESTIGATING
about 21 hours ago - at 03/16/2026 06:02PM
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Latest Ciptex outages
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