Yousign - V3 Api & App Instability

As of 04:58 (CEST), the application and the v3 API are stable and fully operational.

The root cause has been identified and the situation is now back to normal. The Public API and Yousign application are operating as expected.

Since 04:24 (CEST), Race eSign and Yousign users may experience HTTP 500 errors on the Public API and intermittent instabilities on the eSign and Yousign applications.

We are currently investigating the root cause, and will provide an update as soon as we have more information.

We apologise for the inconvenience.

Since 04:24 (CEST), Yousign users may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.

We are currently investigating the root cause, and we will provide an update as soon as we have more information.

We apologise for the inconvenience.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.