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Outage in Ciptex

SMS Delivery Failures from Twilio to Lycamobile United Kingdom

Minor
August 18, 2026 - Started about 5 hours ago
Official incident page

Incident Report

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 08/18/2026 02:20PM

We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability.

We will provide another update in 4 hours or as soon as more information becomes available.

MONITORING about 3 hours ago - at 08/18/2026 12:39PM

We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability.

We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 4 hours ago - at 08/18/2026 11:39AM

Our customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom.

The Twilio team is actively investigating this issue, and we will provide another update in 2 hours, or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 08/18/2026 10:21AM

Our customers may be experiencing SMS delivery failures from Twilio to Lycamobile network subscribers in the United Kingdom.

The Twilio team is actively investigating this issue, and we will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 08/18/2026 10:20AM

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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