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Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Our engineers have mitigated the issue and are monitoring system performance. Message sending through the WhatsApp Business API is returning to normal for affected customers.
We will provide another update in 4 hours or as soon as more information becomes available.
We are continuing to monitor for any further issues.
Our engineers have mitigated the issue and are monitoring system performance. Message sending through the WhatsApp Business API is returning to normal for affected customers.
We will provide another update in 2 hours or as soon as more information becomes available.
We have identified the issue of message send failures for WhatsApp Business API.
Due to a third-party provider dependency, some customers may continue to experience error 63007 when sending messages.
We are working to restore service and will provide another update in 4 hours or as soon as more information becomes available.
We are investigating an issue with the WhatsApp Business API. Users may experience errors sending messages.
We will provide another update in 1 hour or as soon as more information becomes available.
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
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