Outage in Circle CI

Insights UI unresponsive

Resolved Minor
October 01, 2025 - Started 28 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue with the Insights UI where workflow-related data is not loading properly. Users may encounter unresponsive behavior when attempting to access workflow metrics and analytics. Other CircleCI services remain operational. We'll provide an update as we work through this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 10/01/2025 11:04PM

This incident has been resolved. The Insights UI is fully operational and all workflow data is accessible.

Thank you for your patience during this incident.

MONITORING 28 days ago - at 10/01/2025 09:27PM

The fix has been successfully deployed and verified. The Insights UI is now responsive and workflow metrics and analytics are loading normally.

We are actively monitoring the system to ensure continued stability and confirm the issue is fully resolved. Thank you for your patience while our engineers worked on mitigating this issue.

IDENTIFIED 28 days ago - at 10/01/2025 08:54PM

We have identified the root cause of the unresponsive behavior affecting the Insights UI when accessing workflow metrics and analytics. Our engineering team is currently deploying a fix to resolve this issue.

We will continue to monitor the deployment and provide updates as the fix is rolled out across all systems.

Thank you for your patience.

INVESTIGATING 28 days ago - at 10/01/2025 07:44PM

We are currently investigating an issue with the Insights UI where workflow-related data is not loading properly. Users may encounter unresponsive behavior when attempting to access workflow metrics and analytics. Other CircleCI services remain operational. We'll provide an update as we work through this issue.

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