Outage in Cirrus Insight

'19 Side Panel and Dashboard Issues

Resolved Minor
June 10, 2021 - Started about 4 years ago - Lasted 10 months
Official incident page

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Outage Details

Cirrus Insight is experiencing issues impacting the Cirrus Insight '19 side panel and dashboard. The team is working to determine a root cause and resolution. In the meantime, users may experience the following interruptions: -Sidebar log in issues via Gmail -Log in lag to the Cirrus Insight Dashboard -Failed connection to Cirrus Insight error message upon accessing the side panel
Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 06/10/2021 08:15PM

This incident has been resolved.

MONITORING about 4 years ago - at 06/10/2021 06:47PM

The service interruptions have been resolved and we’re seeing no further issues related to this incident within Cirrus Insight.

We will continue to monitor the status of this issue and update as required.

INVESTIGATING about 4 years ago - at 06/10/2021 05:26PM

We are continuing to investigate this issue.

INVESTIGATING about 4 years ago - at 06/10/2021 04:27PM

Cirrus Insight is experiencing issues impacting the Cirrus Insight '19 side panel and dashboard.

The team is working to determine a root cause and resolution. In the meantime, users may experience the following interruptions:
-Sidebar log in issues via Gmail
-Log in lag to the Cirrus Insight Dashboard
-Failed connection to Cirrus Insight error message upon accessing the side panel

Latest Cirrus Insight outages

Link Tracking Issues - 2 months ago
Cirrus Insight Side Panel Contact List Issues - 10 months ago
Cirrus Insight 19 Gmail Sidebar Issue - about 1 year ago
Cirrus Insight Sync Services Issue - about 1 year ago
Intermittent Dashboard and Side Panel Latency Issues - over 1 year ago

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