Outage in Cisco Secure Access

[Cisco Secure Access]- VPN Connectivity Issue - Ohio

Resolved Minor

April 07, 2026 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating a potential VPN connectivity failure affecting customers connecting to the US East data center Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

Components affected

Cisco Secure Access Remote Access VPN

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 04/07/2026 07:29PM

The issue affecting VPN connectivity for customers connecting to the US East data center has been resolved. All services are now operating normally.

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INVESTIGATING 7 days ago - at 04/07/2026 06:52PM

We are investigating a potential VPN connectivity failure affecting customers connecting to the US East data center

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

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