Outage in Cisco Secure Access
Cisco Secure Access- CNHE tunnel traffic issue for some tunnels in SSE AWS- US
Resolved MinorIncident Report
We are investigating a potential issue with Network Tunnel Group service affecting customers connecting to the us-east-1-1-1 - US (Virginia) data center.
On Going Maintenance for out of rotation- US
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time
Components affected
Cisco Secure Access Network Tunnel GroupsTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 03/26/2026 03:45AM
The issue affecting Network Tunnel Group in us-east-1-1-1 - US (Virginia) has been resolved as of 03:32 UTC.
All services are now operating normally.
We apologize for any inconvenience caused and thank you for your patience.
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.
INVESTIGATING
17 days ago - at 03/26/2026 02:58AM
We are investigating a potential issue with Network Tunnel Group service affecting customers connecting to the us-east-1-1-1 - US (Virginia) data center.
On Going Maintenance for out of rotation- US
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time
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