Outage in Cisco Secure Access
Cisco Secure Access - Timeout and Connectivity issues - Europe (France)
Resolved MinorIncident Report
We are currently observing multiple failures affecting services in the Europe (France) data center. As a result, customers may experience timeouts and connectivity issues. Impacted services include Identity Apps, ZTNA CLAP, BAP, SWG, Reserved IP.
Our teams are initiating further investigation and will provide updates as more information becomes available.
Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/27/2026 12:48PM
All services in the Europe (France) data center are now healthy and fully operational. The recent connectivity and timeout issues have been resolved, and customers should no longer experience any disruptions.
Thank you for your patience and understanding during this incident. If you have any questions or need assistance, please contact our support team.
MONITORING
5 days ago - at 04/27/2026 12:30PM
We observed intermittent connectivity issues in the Europe (France) region impacting multiple services. Most services have now recovered, and no disruption to customer service is expected.
We will continue to monitor the situation and provide updates as needed.
Thank you for your patience and understanding.
INVESTIGATING
5 days ago - at 04/27/2026 11:38AM
We are currently observing multiple failures affecting services in the Europe (France) data center. As a result, customers may experience timeouts and connectivity issues. Impacted services include Identity Apps, ZTNA CLAP, BAP, SWG, Reserved IP.
Our teams are initiating further investigation and will provide updates as more information becomes available.
Thank you for your patience and understanding.
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