Outage in Cisco Secure Access

Cisco Secure Access - DLP and Scanners Services unavailable - China

Resolved Minor

May 22, 2026 - Started about 1 hour ago - Lasted 34 minutes
Official incident page

Incident Report

We are investigating a potential internal issue affecting the Cisco Secure Access service for customers with Scanners or DLP enabled. Our engineering team is actively investigating. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.

Components affected

Cisco Secure Access Data Loss Prevention

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Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 05/22/2026 05:54PM

The issue has been resolved, and service have been fully restored.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

INVESTIGATING about 1 hour ago - at 05/22/2026 05:23PM

We are investigating a potential internal issue affecting the Cisco Secure Access service for customers with Scanners or DLP enabled.

Our engineering team is actively investigating. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.

We appreciate your patience and understanding during this time.

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