Outage in Cisco Secure Access
MXC-110N AVC Fail-Open with App Control Connection Timeout - Mexico Region
Resolved MinorIncident Report
An incident occurred affecting customers in Mexico (mx-central-1) using Application Visibility and Control (AVC). The issue began at 19:52 UTC and was resolved at 20:27 UTC, resulting in a total duration of 35 minutes.
During this period, some customers may have experienced incorrect policies applied by the AVC service.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 06/02/2026 08:54PM
The issue has now been resolved, and normal service has been restored. We apologize for any inconvenience caused and appreciate your patience while we addressed the problem.
INVESTIGATING
11 days ago - at 06/02/2026 08:49PM
An incident occurred affecting customers in Mexico (mx-central-1) using Application Visibility and Control (AVC). The issue began at 19:52 UTC and was resolved at 20:27 UTC, resulting in a total duration of 35 minutes.
During this period, some customers may have experienced incorrect policies applied by the AVC service.
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