Cisco Secure Access - DLP and Malware Reporting issue - Europe(France)

The issue affecting Cisco Secure Access DLP and Malware Reporting in Eurpoe France has been resolved.

All the services are now operational, and the reporting are processing traffic normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

DLP and malware reporting services are operational; however, the reports are not displaying on the dashboard. The team is actively working to identify and resolve the issue.

We are investigating a potential issue with Cisco Secure Access DLP and Malware Reporting issue in the Europe( France ) data center.

DLP and malware reporting is not happening Muon infrastructure (EKS) in Europe France region is down.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.