Outage in Cisco Secure Access
[Cisco Secure Access] - Connectivity issue- US (Miami DCv2)
Resolved MinorIncident Report
Summary AI Generated
Cisco Secure Access experienced a connectivity issue affecting the US (Virginia) data center for approximately 8.4 hours, impacting Zero Trust Access, Remote Access VPN, and Network Tunnel Groups. The issue was identified and actively worked on by the engineering team before being fully resolved at 12:22 UTC on September 10, 2026. All affected services were validated and confirmed to be operating normally following resolution.
We are investigating a potential Connectivity issue affecting customers connecting to the US (Virginia) data center.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.
Components affected
Cisco Secure Access Network Tunnel Groups Cisco Secure Access Remote Access VPN Cisco Secure Access Zero Trust AccessTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 09/10/2026 12:24PM
The connectivity issue affecting the US (Virginia) data center has been fully resolved as of 12:22 UTC. All affected services have been validated and are operating normally.
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MONITORING
17 days ago - at 09/10/2026 06:16AM
We are actively monitoring the situation and will provide a final update once the issue is fully resolved.
IDENTIFIED
17 days ago - at 09/10/2026 05:47AM
We have identified the issue, working on to fix the issue and will provide further updates as more information becomes available.
INVESTIGATING
17 days ago - at 09/10/2026 04:03AM
We are investigating a potential Connectivity issue affecting customers connecting to the US (Virginia) data center.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.
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