Outage in Cisco Secure Access
Cisco Secure Access - Policy Enforcement Service Degradation – Israel (Tel Aviv)
Resolved MinorIncident Report
Summary AI Generated
Cisco Secure Access experienced a Policy Enforcement service degradation in the Israel (Tel Aviv) region lasting approximately 2.9 hours, during which policy updates and newly created policies failed to propagate or take effect, while existing policies continued to function normally. Engineering teams identified the issue and executed remediation across both affected nodes (il-central-1_1_0 and il-central-1_1_1). The service was fully restored by 18:11 UTC on September 16, 2026, with policy updates confirmed to be working normally.
We are investigating an issue affecting the Policy Enforcement service in the Israel (Tel Aviv) region.
Policy updates and newly created policies will not propagate or take effect. Existing policies remain unaffected.
Our engineering teams are actively working towards resolution. We will provide further updates as more information becomes available.
Components affected
Cisco Secure Access Policy EnforcementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/16/2026 06:11PM
Remediation for il-central-1_1_1 has also been completed. The Policy Enforcement service in the Israel (Tel Aviv) region is now fully operational, and policy updates are working normally.
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IDENTIFIED
10 days ago - at 09/16/2026 06:02PM
At 17:47 UTC, remediation was completed for il-central-1_1_0. Customers should no longer experience issues, and policy updates are expected to work normally.
Remediation for il-central-1_1_1 remains in progress.
IDENTIFIED
10 days ago - at 09/16/2026 05:47PM
Remediation efforts are ongoing, and our engineering teams continue working toward restoration.
IDENTIFIED
11 days ago - at 09/16/2026 04:26PM
Our engineering teams are implementing the remediation and working to restore normal service.
IDENTIFIED
11 days ago - at 09/16/2026 03:58PM
Our engineering teams have identified the issue and are actively working on a resolution. We will keep you informed as our work progresses.
INVESTIGATING
11 days ago - at 09/16/2026 03:18PM
We are investigating an issue affecting the Policy Enforcement service in the Israel (Tel Aviv) region.
Policy updates and newly created policies will not propagate or take effect. Existing policies remain unaffected.
Our engineering teams are actively working towards resolution. We will provide further updates as more information becomes available.
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