Outage in Cisco Secure Email Threat Defense
Service Degradation In Attachment Analysis - EU region
Resolved MinorIncident Report
We are currently experiencing service degradation in attachment analysis in EU region. Customers may experience email processing delays. The team is investigating the issue and working to restore normal service as soon as possible.
Components affected
Cisco Secure Email Threat Defense Message ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/21/2026 11:48AM
The attachment analysis issue in the Europe region is now resolved, services have returned to normal. Our teams have confirmed that all systems are healthy. Thank you for your patience.
MONITORING
5 days ago - at 08/21/2026 10:59AM
We have implemented a fix for the attachment analysis degradation in the Europe region. Our team is now monitoring the results to ensure stability. Normal email processing is currently resuming. We will provide further updates as they become available.
INVESTIGATING
5 days ago - at 08/21/2026 08:35AM
We are currently experiencing service degradation in attachment analysis in EU region. Customers may experience email processing delays. The team is investigating the issue and working to restore normal service as soon as possible.
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