Outage in Cisco Security Cloud
SCC Login Degradation
Resolved MinorIncident Report
Summary AI Generated
Cisco Security Cloud experienced a 1.6-hour SSO login degradation where users were unexpectedly redirected to the idbroker service instead of their Identity Provider login page. The issue affected the Sign-On component and was resolved after teams worked with identity provider partners to implement a fix. Full SSO functionality was restored and confirmed stable by August 18, 2026.
We are currently investigating an incident affecting the Single Sign-On (SSO) functionality within the SCC platform. Some users are experiencing issues during the login process, including unexpected redirection to the idbroker service instead of their Identity Provider (IdP) login page.
Our teams are actively working with identity provider partners to identify the root cause and implement a resolution as quickly as possible. We apologize for any inconvenience caused and appreciate your patience while we restore full SSO service.
Components affected
Cisco Security Cloud Sign-OnTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/18/2026 04:20PM
A resolution has been achieved for the Single Sign-On (SSO) integration issue, and all users are now able to successfully log in using their SSO.
MONITORING
5 days ago - at 08/18/2026 03:54PM
A fix has been implemented for the Single Sign-On (SSO) integration issue. We are actively monitoring the SSO functionality within the platform. At this time, all users are able to successfully log in using their SSO credentials. Our teams continue to observe the situation closely to ensure ongoing stability and will provide updates as necessary.
Thank you for your patience and understanding
INVESTIGATING
5 days ago - at 08/18/2026 02:51PM
We are currently investigating an incident affecting the Single Sign-On (SSO) functionality within the SCC platform. Some users are experiencing issues during the login process, including unexpected redirection to the idbroker service instead of their Identity Provider (IdP) login page.
Our teams are actively working with identity provider partners to identify the root cause and implement a resolution as quickly as possible. We apologize for any inconvenience caused and appreciate your patience while we restore full SSO service.
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