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Outage in CITI Program

Slow delivery of LMS Emails

Resolved Minor
December 19, 2024 - Started about 1 year ago - Lasted about 15 hours
Official incident page

Incident Report

Our email provider is experiencing degraded performance. Emails sent from the LMS, including username reminders and password resets, may be delayed.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/20/2024 11:15AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 12/20/2024 11:14AM

Email service has been restored. Our email provider has informed us that their engineering team has resolved the issue and taken steps so that it does not reoccur.

IDENTIFIED about 1 year ago - at 12/19/2024 08:16PM

Our email provider is experiencing degraded performance. Emails sent from the LMS, including username reminders and password resets, may be delayed.

Latest CITI Program outages

LMS unavailable - 12 months ago
LMS Service Disruption - almost 3 years ago
Issues with Email Delivery - about 3 years ago

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