Outage in CITI Program
Issues with Email Delivery
Resolved MinorIncident Report
Our service provider Mailchimp is experiencing an issue which is delaying delivery of emails generated by the CITI Program LMS, such as password reset and user account creation emails.
Emails to/from our help desk (https://support.citiprogram.org) are not affected.
Components affected
CITI Program Email ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 09/01/2026 11:44PM
Our service provider Mailchimp has marked the email delivery issue as resolved.
INVESTIGATING
12 days ago - at 09/01/2026 04:29PM
Our service provider Mailchimp is experiencing an issue which is delaying delivery of emails generated by the CITI Program LMS, such as password reset and user account creation emails.
Emails to/from our help desk (https://support.citiprogram.org) are not affected.
Latest CITI Program outages
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LMS unavailable - over 1 year ago
Slow delivery of LMS Emails - over 1 year ago
Tax Calculation Issues Prevent Purchases - almost 2 years ago
LMS Service Disruption - over 3 years ago
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