Outage in Citrix

Direct Access app launches may be failing for end users

Resolved Minor
October 30, 2024 - Started about 2 months ago - Lasted 40 minutes

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Outage Details

Impact:
SPA service is currently experiencing issues in all geos that would impact only end-users using Direct Access apps. End-users impacted might not be able to successfully launch direct access apps. No impact to end users using TCP apps and CWA for Web SaaS apps.

Current Status:
We are currently investigating the issue

Next Steps:
Another update will be provided within the next 60 minutes

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