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Outage in CivicPlus

Web Central Degraded Performance

Resolved Minor
October 05, 2026 - Started 8 days ago - Lasted 1 day

Incident Report

We are currently investigating a service disruption for select sites. We will provide an update within 30 minutes or sooner if additional information becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 7 days ago - at 10/06/2026 09:14AM

A fix has been deployed and services are operating normally. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.

IDENTIFIED 8 days ago - at 10/05/2026 09:03PM

We have identified the root cause and will begin deploying a fix at 12:00 AM CDT this evening to fully restore service. Users may continue to experience delays loading select sites until then. We will provide another update once the deployment is complete.

IDENTIFIED 8 days ago - at 10/05/2026 08:40PM

Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 08:15PM

Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 07:44PM

Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 07:15PM

Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 06:49PM

Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 06:22PM

Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 05:51PM

Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 05:28PM

Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 04:57PM

Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 04:31PM

Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 04:00PM

Our team continues to work on resolving the service disruption. Users may continue to experience delays loading select sites until mitigation is complete. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 03:29PM

Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 03:06PM

Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 02:40PM

Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 02:10PM

Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 01:41PM

Our team continues to work on resolving the service disruption. We will provide the next update within 30 minutes or sooner if additional information becomes available.

IDENTIFIED 8 days ago - at 10/05/2026 01:13PM

We have identified the cause of the service disruption and are actively working on a resolution. Users may continue to experience delays loading select sites until mitigation is complete. We will provide another update within 30 minutes.

INVESTIGATING 8 days ago - at 10/05/2026 12:46PM

We are currently investigating a service disruption for select sites. We will provide an update within 30 minutes or sooner if additional information becomes available.

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