Outage in Clanwilliam Health Service

Customers are unable to Lodge an ACC45 Claim in HL Smartforms and in the ACC45 Claim Lodgement Portal

Resolved Major
September 17, 2025 - Started 3 days ago - Lasted about 18 hours
Official incident page

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Outage Details

Customers are now unable to Lodge an ACC45 Claim
Components affected
Clanwilliam Health Service HealthLink Smart Form - New Injury Claim (ACC45) Clanwilliam Health Service ACC Claim eLodgement Portal
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 09/18/2025 08:28PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 09/18/2025 02:19AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 09/18/2025 02:16AM

Customers are now unable to Lodge an ACC45 Claim

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