Outage in Clari

RevDB data pipelines are lagging

Resolved Minor
January 05, 2024 - Started almost 2 years ago - Lasted 2 days
Official incident page

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Outage Details

We have detected delays in RevDB data pipelines that are affecting many customers. This issue impacts most customers and is causing delays of up to 3 hours in Analyze and Accounts, and for some customers Inspection and Forecasting. Some dashboard widgets may also be affected. The issue is being mitigated and data pipelines are now catching up. Our engineering teams are monitoring the fix.
Components affected
Clari Analyze Clari Revenue Database (RevDB) Clari Inspect
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/08/2024 04:57AM

We have confirmed the ETL pipelines have fully recovered for all impacted customers. A summary of the incident will be posted within the next three US business days.

MONITORING almost 2 years ago - at 01/06/2024 09:57PM

The ETL pipelines have fully recovered for most customers. The engineering team is continuing to monitoring the pipelines.

MONITORING almost 2 years ago - at 01/06/2024 12:39AM

We have detected delays in RevDB data pipelines that are affecting many customers. This issue impacts most customers and is causing delays of up to 3 hours in Analyze and Accounts, and for some customers Inspection and Forecasting. Some dashboard widgets may also be affected.

The issue is being mitigated and data pipelines are now catching up. Our engineering teams are monitoring the fix.

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