Outage in Clari

Issues with Groove Managed Package

Resolved Minor
August 14, 2025 - Started 9 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Issue with managed package which caused a modification to task record types. If your team is using your own standard or custom record types for the Task object, there should be no impact to users on Groove. You may see changes in any reports or other components that are interacting with Task Record Types.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 08/14/2025 09:53PM

The issue has been resolved.

INVESTIGATING 9 days ago - at 08/14/2025 07:16PM

Issue with managed package which caused a modification to task record types. If your team is using your own standard or custom record types for the Task object, there should be no impact to users on Groove. You may see changes in any reports or other components that are interacting with Task Record Types.

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