Outage in Clari
Copilot is not working as expected
Resolved MinorIncident Report
Summary AI Generated
Clari Copilot experienced an issue where some Zoom calls were not being recorded properly, affecting the Copilot service for impacted users. The engineering teams from both Clari and Zoom collaborated to identify and resolve the underlying integration problem. After 20.5 hours, the issue was fixed and confirmed resolved for all affected users.
We are currently investigating an issue where Clari Copilot is not recording some Zoom calls
Components affected
Clari CopilotNeed to monitor Clari outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 03/05/2026 03:10PM
We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
MONITORING
25 days ago - at 03/05/2026 11:57AM
Our engineering teams have resolved the issue together with the Zoom engineering team and we are monitoring the fix.
INVESTIGATING
26 days ago - at 03/05/2026 05:24AM
We are continuing to work with the Zoom engineering team to resolve this issue. We will provide additional details about the progress as they become available.
INVESTIGATING
26 days ago - at 03/04/2026 09:07PM
Some Clari Copilot calls via Zoom continue to not be recorded. Our engineering team is currently working with Zoom to resolve this issue.
INVESTIGATING
26 days ago - at 03/04/2026 06:43PM
We are currently investigating an issue where Clari Copilot is not recording some Zoom calls
Latest Clari outages
Groove - about 2 months ago
Recorder issues in Clari Copilot are affecting a subset of customers using Zoom. - about 2 months ago
Opportunity grid column order is not working as expected - 3 months ago
Opportunity and Analytics are not working as expected - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
