Clari experienced a 1.3-hour incident where its Auto Scaling group failed to launch new VM instances due to an AMI build configuration issue, resulting in elevated system latency. The root cause was identified and resolved through image remediation, after which instances deployed successfully and latency returned to normal levels.
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The Auto Scaling group failed to launch new instances due to an AMI build configuration issue. Following image remediation, instances are deploying successfully, system latency has normalized, and the Auto Scaling group has returned to a healthy state.
A fix has been implemented and we are monitoring the results.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
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