Outage in Clari

Opportunity grid column order is not working as expected

Resolved Minor

January 14, 2026 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

A recent update to eliminate duplicate columns in the opportunity grid has caused the grid columns to become re-ordered for some customers. Our engineering team is actively investigating.

Components affected

Clari Opportunities

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 01/14/2026 03:56PM

We think the impact from the issue is over.

IDENTIFIED 13 days ago - at 01/14/2026 02:06PM

Our engineering teams have identified the issue and are implementing a fix.

The change to eliminate duplicate columns had the undesired side-effect of changing the ordering of the remaining columns. The team is working to roll back the change.

The next status update will be after the fix has been applied.

INVESTIGATING 13 days ago - at 01/14/2026 01:42PM

A recent update to eliminate duplicate columns in the opportunity grid has caused the grid columns to become re-ordered for some customers.

Our engineering team is actively investigating.

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