Outage in Clari

RevDB data pipelines are delayed

Resolved Major

October 21, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

Clari's RevDB pipelines are currently delayed. This can lead to stale data for any feature utilizing RevDB data. We are currently investigating and will post an update within 30 minutes

Components affected

Clari Revenue Database (RevDB)

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/21/2025 06:43PM

All RevDB pipelines are showing as healthy, with metrics in normal operating values.

MONITORING 3 months ago - at 10/21/2025 05:44PM

The majority of users' RevDB data delays are now within normal operating values, but not all have fully recovered.

We will continue to monitor the state of the system and will post and update within 60 minutes

MONITORING 3 months ago - at 10/21/2025 05:16PM

We continue to see improvement in delays around RevDB data, but they are not yet within normal operating values.

We will continue to monitor the state of the system and will post an update within 30 minutes

MONITORING 3 months ago - at 10/21/2025 04:41PM

After manual intervention, we are seeing improvement in delays around RevDB data.

We will continue to monitor the state of the system and will post an update within 30 minutes

INVESTIGATING 3 months ago - at 10/21/2025 04:10PM

Clari's RevDB pipelines are currently delayed. This can lead to stale data for any feature utilizing RevDB data.

We are currently investigating and will post an update within 30 minutes

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