Outage in Clari

Zoom call recording is not working as expected

Resolved Minor
July 08, 2024 - Started 10 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are seeing an elevated error rate when recording calls made on Zoom. Our engineering team is actively investigating.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/08/2024 08:20PM

Zoom outage has been resolved. Clari Copilot is now able to record Zoom calls.

INVESTIGATING 10 months ago - at 07/08/2024 06:08PM

While the Zoom outage is being addressed, as a workaround enable Zoom Cloud Recording to record calls. Clari Copilot will automatically retrieve these recordings from Zoom Cloud for all scheduled calls.

INVESTIGATING 10 months ago - at 07/08/2024 05:11PM

Clari Copilot is unable to record Zoom calls due to a Zoom outage. Our engineering team is actively following up with Zoom on the outage.

INVESTIGATING 10 months ago - at 07/08/2024 03:36PM

We are seeing an elevated error rate when recording calls made on Zoom. Our engineering team is actively investigating.

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