Outage in Clari
Reports of missing Copilot calls
Resolved Minor
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Outage Details
Components affected
Clari CopilotLatest Updates ( sorted recent to last )
We have confirmed the issue has been resolved for the impacted customers. A summary of the incident will be posted within the next three US business days.
Restoration of call search records is taking longer than we initially estimated. We expect it to complete in 15 hours.
Until it completes, some call search records might be unavailable.
Call recording search record restoration is in progress and has been completed for some customers.
We expect all call search records to be restored within the next 10 hours.
Our engineering teams have identified an issue related to searching call recordings and are implementing a fix.
The next status update will be after the call search fix has been applied.
There are reports of missing Copilot calls.
Our engineering team is actively investigating.
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