Outage in Clari

Copilot recorders were not joining scheduled calls

Resolved Major
February 10, 2025 - Started 29 days ago - Lasted 36 minutes
Official incident page

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Outage Details

Between 11:00 UTC and 16:30 UTC an automation that triggers a flow of recorder bots joining scheduled calls was not working as expected, which resulted in multiple scheduled meetings not to have a recorder present. We have identified and fixed the problem and are now monitoring the fix
Components affected
Clari Copilot
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 02/10/2025 06:10PM

We have identified and fixed the issue. Recorders should now join the meetings as expected

MONITORING 29 days ago - at 02/10/2025 05:35PM

Between 11:00 UTC and 16:30 UTC an automation that triggers a flow of recorder bots joining scheduled calls was not working as expected, which resulted in multiple scheduled meetings not to have a recorder present.

We have identified and fixed the problem and are now monitoring the fix

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