Outage in ClassLink

QuickCard Issue - Internal Server Error 500, iPad only

Resolved Minor
April 26, 2021 - Started almost 4 years ago - Lasted 11 months
Official incident page

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Outage Details

We're currently investigating a login-related issue for QuickCard users on an iOS device. It appears the same QuickCard users can log in from a browser and the ClassLink Android app.
Latest Updates ( sorted recent to last )
IDENTIFIED almost 4 years ago - at 04/26/2021 04:45PM

We've identified the QuickCard-iOS login issue - a hotfix has been deployed and tested on our pre-production environment. The hotfix will be deployed later this evening to our production environment.

INVESTIGATING almost 4 years ago - at 04/26/2021 01:40PM

We're currently investigating a login-related issue for QuickCard users on an iOS device. It appears the same QuickCard users can log in from a browser and the ClassLink Android app.

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