Outage in ClassLink

LaunchPad Intermittent Login Issue

Resolved Minor
January 06, 2025 - Started 4 months ago - Lasted about 10 hours
Official incident page

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Outage Details

A subset of users are experiencing intermittent issues with group sync which can cause login issues into LaunchPad. Our teams have identified the issue and are actively working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/07/2025 01:22AM

The issue affecting group sync and subsequent logins has been resolved. Thank you for your continued patience.

MONITORING 4 months ago - at 01/07/2025 12:47AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 01/06/2025 03:49PM

We have identified a fix for the issue and its impact is extremely limited. Due to its nature, the fix will be implemented after hours to minimize disruption. We apologize for the inconvenience.

IDENTIFIED 4 months ago - at 01/06/2025 03:13PM

A subset of users are experiencing intermittent issues with group sync which can cause login issues into LaunchPad. Our teams have identified the issue and are actively working on a fix.

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