Outage in ClassLink

LaunchPad Intermittent Login Issue

Resolved Minor
January 06, 2025 - Started 10 months ago - Lasted about 10 hours
Official incident page

Incident Report

A subset of users are experiencing intermittent issues with group sync which can cause login issues into LaunchPad. Our teams have identified the issue and are actively working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/07/2025 01:22AM

The issue affecting group sync and subsequent logins has been resolved. Thank you for your continued patience.

MONITORING 10 months ago - at 01/07/2025 12:47AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 01/06/2025 03:49PM

We have identified a fix for the issue and its impact is extremely limited. Due to its nature, the fix will be implemented after hours to minimize disruption. We apologize for the inconvenience.

IDENTIFIED 10 months ago - at 01/06/2025 03:13PM

A subset of users are experiencing intermittent issues with group sync which can cause login issues into LaunchPad. Our teams have identified the issue and are actively working on a fix.

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