Outage in ClassLink

LaunchPad Intermittent Login Issue

Resolved Minor

January 06, 2025 - Started about 1 year ago - Lasted about 10 hours
Official incident page

Incident Report

A subset of users are experiencing intermittent issues with group sync which can cause login issues into LaunchPad. Our teams have identified the issue and are actively working on a fix.

Components affected

ClassLink Active Directory Integration ClassLink Google Integration ClassLink Azure Integration

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/07/2025 01:22AM

The issue affecting group sync and subsequent logins has been resolved. Thank you for your continued patience.

MONITORING about 1 year ago - at 01/07/2025 12:47AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 01/06/2025 03:49PM

We have identified a fix for the issue and its impact is extremely limited. Due to its nature, the fix will be implemented after hours to minimize disruption. We apologize for the inconvenience.

IDENTIFIED about 1 year ago - at 01/06/2025 03:13PM

A subset of users are experiencing intermittent issues with group sync which can cause login issues into LaunchPad. Our teams have identified the issue and are actively working on a fix.

Latest ClassLink outages

LaunchPad Authentication/Logins - 7 days ago

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Monitoring Google Login Issues - 4 months ago

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