Outage in Classy

Pages intermittently inaccessible

Resolved Major

June 12, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are actively investigating reports of pages being intermittently inaccessible. Our team is investigating what is likely a third party outage and will provide updates when available.

Components affected

Classy Campaign & Fundraising Pages Classy Manager Classy Customer Domains Classy Login & Authentication Service

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 06/12/2025 10:13PM

Our partners who rely on Google Cloud Services have indicated a resolution to their incidents, which affected login and some campaign URLs. We have seen stabilization across the platform.

MONITORING 9 months ago - at 06/12/2025 07:48PM

We are seeing most services come back online as the Google Cloud Services outage mitigates and we are closely monitoring performance. We will provide more updates when available.

INVESTIGATING 9 months ago - at 06/12/2025 07:08PM

We are actively investing the impact of the Google Cloud Services outage and how it is intermittently affecting our login, campaign pages accessibility and donation flow.

At this time, this is impacting GoFundMe Pro intermittently. Our initial investigation is finding that many donation flows are not impacted and still transacting.

We'll update this page as we learn more.

INVESTIGATING 9 months ago - at 06/12/2025 06:44PM

We are actively investigating reports of pages being intermittently inaccessible. Our team is investigating what is likely a third party outage and will provide updates when available.

Latest Classy outages

Legacy pages failing to load - about 2 months ago

ACH Donation Errors - 2 months ago

Third party outage intermittently impacting GoFundMe Pro page access - 3 months ago

Increased Errors with Live API (Virtual Terminal) - 4 months ago

Virtual Terminal processing currently inaccessible - 4 months ago

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