Outage in Classy

Legacy pages failing to load

Resolved Major

January 16, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are actively investigating reports of legacy pages failing to load. Our team is investigating and will provide updates when available.

Components affected

Classy Campaign & Fundraising Pages

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/16/2026 08:18PM

We have confirmed the fix has resolved the incident. Legacy pages are and have been consistently loading since the fix was put in place.

MONITORING 3 days ago - at 01/16/2026 06:51PM

A fix for FRS pages failing to load has been put in place and we are continuing to monitor to validate results.

INVESTIGATING 3 days ago - at 01/16/2026 06:29PM

We are actively investigating legacy pages failing to load. Platform stability and resolution are our top priority. Studio pages continue to load successfully.

We will continue providing updates when available.

INVESTIGATING 3 days ago - at 01/16/2026 05:26PM

We are actively investigating reports of legacy pages failing to load. Our team is investigating and will provide updates when available.

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